At ESCASSO, we aim to process and dispatch your order as quickly as possible.

Order Processing

Once your order is successfully placed and payment is confirmed, we begin processing it for dispatch.

Orders are generally processed and shipped as soon as possible.

Shipping

Once your order has been dispatched, it will be handed over to our delivery/courier partner for transportation to the address provided during checkout.

Delivery time may vary depending on your location, courier availability, weather conditions, public holidays and other circumstances beyond our control.

Tracking Your Order

Once your order is shipped, tracking information may be shared with you through the contact details provided while placing the order.

Incorrect Address

Please ensure that your shipping address, phone number and other delivery details are correct before completing your order.

ESCASSO will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Damaged Package

If your package arrives visibly damaged, leaking or broken, please contact us as soon as possible at care@escasso.in and provide photographs/videos of the package and the products received.

Our team will review the issue and assist you accordingly.